Termos do serviço

Last updated: 30/03/2026

Terms & Conditions — WOVEN MIRAGE, UNIPESSOAL LDA trading as LITTLE BATTERSEA, NIF PT519031776

WHO WE ARE

WOVEN MIRAGE — UNIPESSOAL LDA trading as Little Battersea (“Little Battersea”, “we”, “us” or “our”) operates this website and online store at www.littlebattersea.com (“Website”). Our registered address is Rua das Laranjeiras 67, 2 DTO, 2910‑305 Setúbal, Portugal. For enquiries contact: info@littlebattersea.com. The company is the legal entity selling goods and the data controller for order processing.

SCOPE, APPLICABILITY AND CONSUMER RIGHTS

These Terms & Conditions govern your use of the Website and any purchase of products by a final consumer (“Buyer”) from WOVEN MIRAGE. By using the Website or placing an order you accept and agree to be bound by these Terms and by any other policies published on the Website (for example our Privacy Policy and Returns & Warranty policy). If you do not agree with any of these terms, do not use the Website or place an order.
These Terms are governed by Portuguese law. If you are a consumer, you retain the protections afforded by mandatory local consumer law in your country.

INTELLECTUAL PROPERTY AND TRADEMARKS

All content on the Website (text, images, logos, trademarks, designs and other materials) is the property of WOVEN MIRAGE or its licensors and is protected by intellectual property law. You may use Website content only for personal, non‑commercial purposes. Any reproduction, distribution, modification or commercial use without our prior written consent is prohibited.

PRODUCT OWNERSHIP AND INDUSTRIAL PROPERTY

WOVEN MIRAGE is owner (and authorised licensee) of the brands, trade marks and industrial property rights used to identify our products. Purchase of a product does not transfer any intellectual property rights. Unauthorised use of our brands, logos or product designs is prohibited.

PLACING AN ORDER AND CONTRACT FORMATION

To place an order you must provide accurate contact, billing and delivery details. Guest checkout is available; we will create a customer record for order processing. A password‑protected account is only created if you choose to register.
Orders placed on the Website constitute an offer to buy. We will confirm receipt by email. A contract is formed when we send an order confirmation (or when goods are dispatched, if different).
By placing an order you confirm you are acting as a final consumer and will not resell the products unless expressly agreed in writing.

WHEN WE MAY REFUSE, DELAY OR CANCEL AN ORDER

We may refuse or cancel an order (including after automatic confirmation) in the following circumstances (not exhaustive): suspected fraud, payment verification failure or insufficient guarantee of payment; incorrect or unverifiable billing information; product out of stock or discontinued; orders flagged by our security systems as high risk; Buyer appears to be under 18; obvious website errors (price, description); inability to deliver to the supplied address; misuse or abusive use of the Website, ordering or returns processes.
If we cancel an order after payment, we will refund amounts paid without undue delay.

PRICE, PAYMENT AND OWNERSHIP OF GOODS

All prices are shown in the currency displayed on the Website and VAT is applied where required; the total payable is shown at checkout.
Payment is due when you place an order and is processed via Shopify Payments (and other methods presented at checkout). Ownership of the goods remains with WOVEN MIRAGE until we have received full payment. If payment is not received, we may suspend or cancel the order.

DELIVERY, INTERNATIONAL SHIPPING, RISK AND DELAYS

We will deliver goods to the delivery address provided. Delivery times are estimates from dispatch and may vary.
Risk in the goods passes to you on delivery. Inspect goods on receipt and notify us promptly of shortage, damage or non‑conformity.
International shipping and duties: we primarily ship within the European Union. If we offer shipping outside the EU, customs duties, import VAT or local taxes may apply and are the Buyer’s responsibility. Estimated shipping costs and duties (if any) are shown at checkout.
Delays due to external events: delivery dates are estimates; we are not liable for delays caused by carriers, customs, extreme weather, strikes, pandemics or other events outside our control. We will inform you of significant delays where practicable.

RETURNS, CANCELLATIONS AND WARRANTY

Distance‑selling cancellation: Consumers may cancel an order within 14 days of delivery, unless the item is excluded below. To cancel notify us by email within the 14‑day period. Returned items must be in original condition and packaging unless faulty. You are responsible for return postage unless otherwise agreed.

• Hygiene / sealed goods: sealed hygiene items (for example sealed swaddles) that have been opened after delivery are non‑returnable for hygiene reasons. Unopened sealed items with intact hygiene seals may be returned within 14 days.
• Faulty goods and warranty: report defects with photos and proof of purchase. Where a product is proven faulty we will repair, replace or refund in accordance with applicable law.

Refunds will be issued to the original payment method within a reasonable time after we receive and inspect returned goods.

PROMOTIONS AND PRICING ERRORS

We reserve the right to withdraw or correct promotional offers and to cancel orders if a price or product description error is identified. In the event of an obvious pricing error we will notify you and cancel the order with a full refund.

USE RESTRICTIONS AND PROHIBITED CONDUCT

You must not use the Website for unlawful purposes. Misuse, attempted fraud, abusive returns or unauthorised resale may lead to cancellation of orders and blocking of future purchases.

LIABILITY

Nothing in these Terms excludes or limits liability that cannot be limited under applicable law (including liability for death or personal injury caused by negligence).
Subject to that, our liability for losses caused by our negligence is limited to foreseeable direct losses arising from the contract. We are not liable for indirect or consequential losses (such as loss of profit).
If you are a consumer, these limitations are subject to your statutory rights.

PRIVACY AND DATA PROTECTION

By placing an order you consent to our processing of your personal data in accordance with our Privacy Policy. We process personal data to fulfil orders, communicate with you, comply with legal obligations and, where you consent, to send marketing. For privacy enquiries contact privacy@littlebattersea.com.

COMPLAINTS, DISPUTE RESOLUTION AND APPLICABLE LAW

If you have a complaint, please contact info@littlebattersea.com and we will attempt to resolve it. Portuguese consumers may use the Livro de Reclamações online at www.livroreclamacoes.pt. You may also refer disputes to alternative dispute resolution bodies such as the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC) or the Centro de Informação e Arbitragem do Porto (CICAP). These Terms are governed by Portuguese law. EU consumers retain mandatory local consumer protections.

DATA BREACH NOTIFICATIONS

If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals as required by law.

QUALITY POLICY

Little Battersea aims to provide high‑quality products and excellent service. We work with suppliers and partners to maintain standards and comply with applicable laws. Our objective is continual improvement and customer satisfaction.

INTELLECTUAL PROPERTY NOTICE

Registered brands, logos and content are protected. Unauthorised commercial use may violate intellectual property rights.

LANGUAGE, TRANSLATIONS AND ACCESSIBILITY

These Terms are provided in English. If translated versions are available, the English text will prevail in the event of inconsistency. If you are a consumer in an EU Member State, your local mandatory rights apply.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Material changes will be notified on the Website or by email where appropriate. Your continued use of the Website after publication of changes constitutes acceptance of the updated Terms.

CONTACT DETAILS

WOVEN MIRAGE, UNIPESSOAL LDA (Little Battersea), PT519031776
General enquiries: info@littlebattersea.com
Privacy enquiries: privacy@littlebattersea.com
Postal address: Rua das Laranjeiras 67, 2 DTO, 2910‑305 Setúbal, Portugal